ASSESSMENT SERVICES
Leadership Survey: 
An
in-depth examination of your leadership's awareness of diversity issues in the
company and impacts on performance.
Oftentimes,
managers and other leadership personnel are not fully aware of the complexities
related to addressing culturally sensitive diversity issues, nor do they understand
the impact that they have on the performance of their employees.
This
tool focuses on items of importance to company leaders and the summary reports
provide leaders with a quick way to evaluate the impact managers are having on
the organization as it relates to diversity. A quantitative and qualitative
analysis is conducted by our consultants
Cultural Diversity Audit: 
Using
data gathered from thousands of focus groups and interviews, we've developed
instruments that provide information for individuals and organizations.
In
this service, we gather and analyze key information about your organization's
current diversity efforts and where you want to be. We use surveys and report
in-depth on the state of your diversity initiative(s).
The
service also includes interviews with each of your senior leaders or with those
you can identify as executive diversity champions. These interviews provide us
with essential information concerning the executives' level of commitment to
diversity, the opportunities they see, and the barriers they foresee.
Diversity Enterprises has a standard interview protocol that contains sample
invitation letters, scheduling information, and sample questions we may ask. We
will use our well-established protocol to assess your organization and learn
about any gap between your current situation, as it relates to diversity, and
your desired state.
Advanced Cultural Diversity Audit: 
With
this service, we explore further the attitudes, biases, beliefs, prejudices,
racism, discrimination and harassment that may be pervasive within your
organization. We assess all efforts by senior management that have been
instituted to address such issues. This advanced service includes further
research and analysis of many customizable factors of interest to your specific
company.
Because
every organization is unique, we use a customized cultural audit process with
this service and clarify the intricacies of your organizational culture.
Information- gathering steps minimally include an employee survey and focus
groups. The data-gathering process will be designed to provide insights into
the assumptions and values that drive decisions and actions within your
organization. An analysis of quantitative and qualitative details, obtained
from the organization’s anecdotal records and files and gathered from the
surveys and focus groups, is also provided to expand the understanding of the
values and influences of the organization. This process will clarify which
groups are included verses excluded and which groups are valued, and respected
in the organization and what differences make a difference. The process will
also help you understand your company’s potential vulnerability to legal
action on the basis of many customizable factors.
We
also offer additional data-gathering steps to complement this service, which
include a document review, comparative industry research, a business practices
audit, or interviews with selected individuals.
Employee Focus Groups: 
Employee
focus groups are an excellent complement and follow-up to the survey process.
One of our trained consultants conducts a series of one-hour and thirty minute
discussions with eight to ten employees who represent a cross-section of the
organization.
The
consultant, as an objective third-party collector of information, typically
asks questions about the organizational environment, what employees do and do
not like about their jobs, morale, management, and organizational changes. We
will work with your team to develop the focus group questions in advance. In
addition, we will assist your team in establishing the criteria for selection
of participants, scheduling, invitations, and management of the on-site focus
group process.
Data Analysis and Summary Report: 
Once
the focus group data is gathered our team will review and analyze the
information from the survey and/or focus groups, as well as from information
already gathered by your organization for themes about the organization's
strengths and challenges as they relate to diversity. We will highlight these
themes and make recommendations for the organization to consider as a strategic
plan is developed or refined. All information gathered is analyzed and
presented in a complete and clear report for easy reviewing. The final report
will include a thorough account of findings including data reports, summary of
themes, and results from all data collected along with recommendations.
A
brief executive summary will be provided.
Any information obtained that
suggests potential future legal action against your organization will be
immediately passed along to the organization’s lead contact person as opposed
to only putting it in the report and therefore making your company have to wait
to receive the information.
System Biases Detection: 
We identify the critical places
where unintended bias and prejudice can enter an organizational system or
process.
Human Resources Audit: 
We complete a comprehensive
review of the organization’s recruiting, interviewing, performance appraisal or
other systems and procedures to determine the best way to manage diversity.
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